Ordering

a. Can I Place A Bulk/ Corporate Order?

Definitely! We have a corporate gift program for all occasions to suit your every needs. Read more it here.

To request for a quote, please send an email to customercare@puresenses.co with the following details:
1. The items that you are interested in
2. Approx quantity
3. Date which you need the items
4. Budget for each item

We will get back to you within 2-3 working days upon receipt of your email.


b. Can I Use My Gift Voucher To Buy Online?

Unfortunately our e-commerce store is unable to accept payment by gift vouchers yet. Hence, you will still need to redeem your candles from the standalone stores itself.

Here is a list of our store locations you can redeem your vouchers at. Please note that the vouchers are not accepted in departmental stores.

c. Can I Place An Order By Phone?

Definitely! Call us at +852-5317-1889. We will take down your order through your phone, and send an e-invoice to your email address for you to make payment online. We accept Visa, Mastercard, and AMEX.

We are available to speak with you from Monday to Friday, 8.30am to 5.30pm. We are not available on weekends and Public Holidays.

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